ALEX TURGEON
WHAT I HAVE DONE
CHOOSE A SECTION TO LEARN MORE
CLARK UNIVERSITY
Administrative Information Services Division, Clark University, Worcester, MA | www.clarku.edu/offices/ais
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Business Analyst Intern, December 2016 - Present
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Utilize Tableau data visualization software to create visual reports directly related to department's strategic decisions.
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Leverage and sort data within Excel to identify opportunities and risks pertaining to administrative needs.
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Assist in translating business requirements into system changes, enhancements, and documented standard procedures.
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Work collaboratively to address problems and communicate recommended solutions to key stakeholders.
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Graduate School of Management, Clark University, Worcester, MA | www.clarku.edu/gsom
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Graduate Assistant, August 2015- Present
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Support the Associate Dean & Clark undergrads to formulate, design and manage community engagement projects.
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Implemented an online open database to improve project impact and collaboration amongst project teams.
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Information Technology Services Division, Clark University, Worcester, MA | www.clarku.edu/offices/its
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Endpoint Systems Analyst, May 2012- September 2016
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Arranged technical support for hardware, software and configuration issues related to end-user computing.
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Prepared, validated, and deployed computer hardware inventory and associated software peripherals before deployment.
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Provided in-person, second-tier technical support; facilitated resolution and enhanced user satisfaction with services.
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WOOCONNECT
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Co-Founder, April 2014 - May 2016
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Launched web application prototype; enrolled 400 users within first 2 months of soft launch.
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Developed partnership agreements with 2 local universities and 50 local business; promoted 100+ events.
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Secured startup funds to develop minimum viable product aimed at helping college students connect with local businesses.
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VIDEO
PHOTOS
ORIGIN CONSULTING
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Associate Creative Consultant & Market Researcher - June 2015 - September 2015
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Associate Creative Designer & Market Researcher
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Conducted market research and field test experiments to fine-tune product placement strategies for a smart dog collar (client: American Kennel Club).
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Developed personas and contributed to UI/UX improvements for a non-invasive, audio recording application intended for interviewers, medical professionals, presenters (client: Youfolo).
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Associate Creative Producer & Internal Content Manager Intern, May 2014 - March 2015
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Created, managed, and analyzed social media content for Skyscope pages; increased social media visibility by 120%
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Coordinated high-level, communication and creative objectives with clients; Cuisinart, InfoGroup, Emirates
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